With no keyholders we contacted the lady we had met in October 2011. Her business was going well and she would be happy to meet us in February. We also went on-line and found another company and booked a meeting with them first.
The first couple arrived and we showed them our check list. They were fine about it but their costings were complicated so some cleans would be more expensive than others. He also said they would pop in on the renters unannounced and if they were out would let themselves in to turn off things like air con left running and leave a note telling the guests they should have turned it off. I was horrified! The idea that they would just let themselves in was totally unacceptable. I found the man very unpleasant, quite an abrasive character, and I could see he would upset people, including me!
It was a relief to meet the other lady again. Her business had expanded, her husband, now retired from the army, and her daughter and her partner were now working with her. The daughter would be responsible for our house. She was in her thirties, well presented, very likeable and had immaculate nails, (like her mother). I later discovered she had trained as a nail technician, which explained a lot. We liked her and her partner. She was totally unfazed by the check list, her partner would do the airport transfers and any odd jobs. We signed them up, so relieved I didn’t have to deal with the abrasive guy again.
I’m delighted to say they are the best keyholders and cleaners we have had and all the guests have liked them too.
Dave and Bev Townsend have two homes, their main one in Norwich and a second home in Playa Flamenca in south Costa Blanca, Spain which they also let as a holiday rental www.house-by-the-pool.com. They run a property finding business offering a free service for those seeking to buy a property in the Costa Blanca (Alicante) or the Mar Menor area of the Costa Calida (Murcia) www.SpanishDreamProperty.com. Bev has family in Spain and they intend to move there full-time in a couple of years.